Terms & Conditions
Effective Date: May 2025
Welcome to ALL VA SERVICES, a remote assistant service provider based in New Delhi, India. By accessing or using our website https://allvaservices.com (the “Website”) and the services we offer, you agree to comply with and be bound by the following Terms & Conditions (“Terms”), as well as our Privacy Policy, which governs your use of the Website and our services.
If you do not agree with these Terms, please do not use our Website or engage with our services.
Introduction
These Terms govern the use of our remote assistant services, including but not limited to HR and Recruitment, website development, digital marketing, social media marketing, administration support, bookkeeping, customer support, e-commerce support, and project management (collectively referred to as “Services”). We reserve the right to modify or update these Terms at any time, and such changes will become effective immediately upon posting on this Website.
Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. By using our Services, you represent and warrant that you meet this eligibility requirement.
Services Provided
We offer both project-based and hourly services, depending on the specific needs and workload of our clients. The scope, terms, and conditions of each service will be outlined in individual agreements, which may include statements of work or contracts (the “Agreement”).
Service Agreements
- Project-Based Services: For services such as HR and Recruitment, website development, digital marketing, and social media marketing, a separate Agreement will outline the project scope, deliverables, timelines, and payment terms.
- Hourly Services: For services such as administration support, bookkeeping, customer support, e-commerce support, and project management, an hourly rate or other billing arrangements will be provided. Clients will be billed according to the hours worked, with detailed reports provided.
All services are subject to the availability and workload at the time of the request. We will not be liable for delays due to unforeseen circumstances or events outside of our control.
Client Responsibilities
You, as a client, agree to:
- Provide accurate, complete, and up-to-date information necessary for us to perform the Services.
- Cooperate and communicate with us in a timely manner to facilitate the successful delivery of our Services.
- Ensure that you have the necessary rights or permissions to provide any content or materials that may be required to perform the Services.
- Pay all fees in accordance with the agreed terms.
Fees and Payments
- Project-Based Services: A detailed quote will be provided, and payment terms will be outlined in the Agreement. Full payment or a deposit may be required before the commencement of work.
- Hourly Services: You will be billed based on the number of hours worked. Rates and payment terms will be discussed and agreed upon in advance.
- Payment Methods: Payments can be made via bank transfer, credit card, or other methods agreed upon in advance. All payments are due as per the schedule specified in the Agreement.
If any payment is not made by the due date, we reserve the right to suspend or terminate the provision of services until full payment is received.
Intellectual Property
- Client Materials: You retain all intellectual property rights to any materials or content you provide to us for use in connection with our Services. By providing such materials, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify the materials solely for the purpose of delivering the Services.
- Our Work Product: Any work product we create (including reports, websites, marketing campaigns, etc.) is owned by ALL VA SERVICES until full payment is received. Upon payment, ownership of the work product may be transferred to you as specified in the Agreement.
Confidentiality
Both parties agree to keep all confidential information obtained during the course of the business relationship strictly confidential, except as required by law. Confidential information includes business plans, customer data, pricing, financial information, and any other proprietary or confidential information exchanged.
Limitation of Liability
To the fullest extent permitted by law, ALL VA SERVICES shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities arising out of or in connection with the use of our Services.
Our total liability for any claim, whether in contract, tort (including negligence), or otherwise, will be limited to the amount you paid for the specific service giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless ALL VA SERVICES, its directors, officers, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Services, your violation of these Terms, or your breach of any laws or third-party rights.
Termination
Either party may terminate the Agreement upon written notice if the other party breaches any material provision of these Terms and fails to cure the breach within a specified period. Upon termination, you will be billed for any services rendered up to the termination date.
Governing Law and Dispute Resolution
These Terms will be governed by and construed in accordance with the laws of India. Any dispute, claim, or controversy arising out of or in connection with these Terms shall be resolved through binding arbitration, in New Delhi, India, in the English language, under the rules of The Indian Council of Arbitration.
International Use
Our Services are available to clients worldwide. By using our Services, you agree to comply with all applicable laws and regulations in your jurisdiction. You also acknowledge that any data transferred across international borders will be subject to applicable data protection and privacy laws, including but not limited to those in the United States, Canada, the European Union, and India.
Miscellaneous
- Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our control, such as natural disasters, wars, acts of terrorism, or other unforeseen events.
- Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
- Entire Agreement: These Terms constitute the entire agreement between the parties regarding the subject matter and supersede all prior agreements or understandings.
Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us at:
ALL VA SERVICES
New Delhi, India
Email: business@allvaservices.com
Website: https://allvaservices.com
